MUSCAT — The first batch of Bank Nizwa customer service staff successfully completed a three-week induction programme. The training was aimed at helping the bank’s employees to learn more about the principles, concepts and products of Islamic finance.
The training was conducted in affiliation with the College of Banking and Financial Studies (CBFS) and was a part of the Bank’s training and development programme. An experienced team trained the participants in the areas of Islamic Banking, customer service excellence, Sharia compliant products, anti-money laundering, selling skills and operations.
Dr Jamil el Jaroudi, Chief Executive Officer, Bank Nizwa said, “Bank Nizwa, the first Islamic Bank in Oman gives special focus on human capital development. The training given to these new members of our team will help them enhance their performance and serve our customers the best we can.”
After the completion of the training, an event was held at the InterContinental Hotel where the participants were recognised for their achievements. Speaking on the occasion, one attendee said, “The training has helped me become a better banking professional and I look forward to using my new-found skills to delight our customers.”
Bank Nizwa intends to undertake other such initiatives to set high standards of Islamic Banking in Oman and enhance the personal and professional skills of their staff.